Order Manager

The Order Manager is where you will process and fulfill your online orders.

Add, authorize, or capture credit card payments and issue refunds. Ship, merge, split, or edit shipments.

Includes batch processing, printing of orders, and how to place orders on behalf of the customer.

You will also learn to how Issue a Refund to a payment.

Find and Manage Orders - Searching for orders, understanding statuses, and batch processing.
Payments - Processing payments and credit card transactions.
Shipping - Add, edit, split, or merge shipments.
Editing - Add, delete, or edit information and items in your order.
History and Notes - View an order's history, add order notes or respond to customer notes.
Placing an Order - Create a new order or place an order on behalf of a customer.
Create Recurring Billing - Create a recurring billing schedule.
Issuing a Refund - How to process a refund.
Help File Links - Additional links to help you navigate these help files.