ePayTrak v. 4 User Guide
Manage > Orders
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Order History and NotesThere are two types of information logged for each order. This information appears on the Order History and Notes page. Automated entries, or historical logs, are shown when any action takes place with the order such as payment, refund, shipping, etc. The order notes, or comments, can be used for private or public communication with customers. |
This section covers the following topics:
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Order History - Automatic recorded events related to order processing.
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Order Notes - Comments added for internal or public viewing and response.
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